Bh88 Privacy Policy – Your information is safe with us

0 Introduction

Bh88 (https://bh88.fun) is a trusted and transparent online gaming platform for players in Bangladesh and neighboring countries. We believe that every user's personal privacy is a fundamental right. That's why bh88's privacy policy has been built on full transparency — so you always know how your data is handled and how safely it's kept with us.

This privacy policy applies to all services on the bh88 platform — including the website, mobile app, and any other digital channels. By accessing the platform or creating an account, you are deemed to have accepted this privacy policy.

1 What information is collected

When you register and use bh88's services, we collect various types of information. This data is necessary for improving service quality, verifying identity, and meeting legal obligations. We only collect what is genuinely needed to provide our services.

• Automatically collected: Certain technical information is collected automatically when you access the platform.
• Directly provided: Information you submit during registration or the KYC process is stored directly.
• From third parties: Necessary information is verified through payment providers or identity verification agencies.

2 How Your Information Is Used

Bh88 uses your information only for legitimate and specific purposes. Every reason we process your data is clearly outlined below in accordance with our privacy policy:

• To create your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To provide customer support and resolve issues.
• To inform you about promotional offers and bonuses (subject to your consent).
• To monitor Responsible Gaming and provide support where needed.
• To meet legal and regulatory obligations.
• To improve platform services and enhance the user experience.

3 Data Sharing Policy

Bh88 never sells your personal information. However, in certain circumstances — such as legal obligations or operational requirements — limited data sharing may be necessary. In such cases, we take every precaution to ensure your information remains protected.

• Payment Provider: Only the information necessary to process transactions is shared.
• Identity Verification Agency: To verify your identity as part of the KYC process.
• Law enforcement agencies: Where required by court order or legal obligation.
• Game providers: Minimal technical data required to run the games.
• Audit & regulatory bodies: To meet licensing obligations.

4 Data Storage & Security

Bh88 employs multiple layers of security to keep your data protected. Our servers comply with international security standards and undergo regular security audits.

• Your data is stored with 256-bit AES encryption.
• Payment details are not stored directly on bh88 servers; PCI-DSS compliant gateways are used.
• Server access is strictly restricted; only authorized personnel can view the information they need.
• Automatic alerts and account protection are triggered by suspicious logins or activity.
• Regular backups and a disaster recovery plan are in place.

How long your data is retained depends on legal requirements. In general, certain information may be kept for up to 5 years after account closure in line with regulatory obligations. After that, data is securely deleted.

5 Cookie Policy

Bh88's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality and performance of the site.

• Essential cookies: For login sessions and security — the site cannot function properly without these.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To understand and improve site usage (anonymized data).
• You can disable non-essential cookies through your browser settings.

6 Your Rights

Under bh88's privacy policy, you have a number of important rights over your own data. We fully respect and uphold each of these rights.

• Right to Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request for data deletion where no legal obligation requires retention.
• Right to Restrict Processing: Request to stop processing your information for specific purposes.
• Right to Portability: The right to receive your data in a structured, portable format.
• Opt-out: The ability to opt out of marketing communications at any time.

7 Minor Protection

Bh88 is strictly for users aged 18 and above. We do not knowingly collect or store information from anyone under 18. Age is verified during registration, and additional documentation may be requested in cases of doubt.

• Any account identified as belonging to a minor will be closed immediately.
• Collected data will be deleted promptly, unless required by law.
• If parents have any concerns, they can reach us at [email protected].

8 Policy Updates

Bh88 may update this privacy policy from time to time. For significant changes, advance notice will be sent to your registered email address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

• The latest version will always be available on this page.
• Check the "Last Updated" date at the top of the page to stay informed of any changes.
• If you do not agree to the updated policy, you may request to close your account.

9 Contact

If you have any questions, complaints, or requests regarding this privacy policy, please contact our support team. We are always committed to protecting your privacy and take every concern seriously.

For more details, please visit our Terms and Conditions and Responsible Gaming View page.