Bh88 FAQ — Answers to all your questions

No. Under bh88's rules, each person is only permitted one account. Any attempt to create multiple accounts from the same mobile number or device will be flagged automatically. Violating this policy may result in account suspension and forfeiture of any bonuses.

You must be at least 18 years old to register on bh88. This is an internationally recognized age requirement and is strictly enforced as part of our responsible gaming policy. Accounts found to belong to minors will be permanently closed.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes about 2 minutes. If you don't receive the OTP, contact our support team.

bh88 accepts deposits via mobile banking, bank transfer, and various e-wallets. Deposits are credited instantly or within a few minutes, regardless of the method you choose. Head to the deposit page, select your preferred method, and follow the on-screen instructions.

The minimum deposit on bh88 varies depending on the payment method. In general, the minimum starts at a very low amount, making it accessible even for new players. Visit the deposit page or contact the support team for details on the maximum limits.

Deposits are usually credited within a few minutes. If your account hasn't been updated after 15 minutes, contact our support team with your transaction ID and amount. They will verify and resolve the issue quickly. Keeping a screenshot of your deposit can be helpful.

Withdrawals on bh88 are typically processed within 15 minutes to 1 hour. During peak hours it may take a little longer, but all withdrawals are completed within 24 hours at most. To speed things up, make sure your account information is filled in correctly.

Yes, KYC verification may be required for your first withdrawal or when withdrawing above a certain amount. This is done in compliance with international financial security regulations. Once your identity is verified, future withdrawals will be processed faster. Our support team will let you know which documents are needed.

If your withdrawal is rejected, you will typically be notified of the reason by email or in-app notification. The most common reasons are unmet bonus wagering requirements, mismatched account information, or incomplete verification. Review the reason, make the necessary corrections, and submit a new withdrawal request. The support team is always available if you need help.

When you open a new account on bh88 and make your first deposit, the welcome bonus is credited to your account automatically. The bonus amount and terms may vary over time. Check the promotions page or contact the support team for the latest offers.

Every bonus on bh88 comes with a wagering requirement — meaning you need to wager a set multiple of the bonus amount before you can withdraw. For example, a 30x requirement means a BDT 100 bonus requires BDT 3,000 in bets. Always read the specific terms and conditions before accepting a bonus.

Logging in to bh88 every day earns you daily rewards. The longer your login streak, the bigger the rewards. Cashback is generally paid out on a weekly basis and depends on your level of gameplay. Full details are available on the promotions page.

bh88 offers slots, Live Casino, fish games, bingo, and much more. In the Live Casino, you can play roulette, blackjack, and baccarat with real dealers. Fish games bring a whole new level of fun — team up, catch fish, and win prizes. New games are added every week.

Yes, most slot games on bh88 can be played for free in demo mode. Demo mode requires no real money and winnings are not paid out in real funds — but it's a great way to get familiar with a game. Live Casino and select special games are available in real money mode only.

If your connection drops during a game, the session is usually saved on the game server. When you reconnect, you can pick up right where you left off. If the disconnection happens mid-bet, the server determines the outcome and the result is applied to your account. Contact the support team if you run into any issues.

The bh88 app is available directly from our Download page Once downloaded, Android users can install it directly from the APK file. Instructions for iOS users are also available on the download page. Downloading from third-party sites can be risky — always use the official page.

To install the APK on Android, go to your phone's Settings > Security settings to enable "Install from unknown sources." Once that's done, tap the APK file again and the installation will begin. After it's complete, you can turn that setting back off for security.

The bh88 app loads faster than the website, sends push notifications, and uses less battery. It also offers app-exclusive bonuses not available on the website. That said, all core features are available on both platforms — your account, balance, and history stay in sync across all of them.

Yes, bh88 uses international-standard SSL encryption to keep all your personal information secure. We never sell or share user data with third parties. To learn more about our privacy policy, Privacy Policy page Visit us.

If you suspect your account has been hacked or accessed without your permission, change your password immediately and contact our support team. They will review your account activity and temporarily lock the account if needed. Always use a strong password and never share it with anyone.

bh88 takes responsible gaming seriously. You can set your own daily deposit limit, session time limit, or a temporary self-exclusion at any time. If you need a break from gaming, our support team is ready to help. For more details, visit our Responsible Gaming page page.

To permanently close your account, contact our support team and submit a closure request. Make sure your account balance is clear before requesting. Once permanently closed, the account cannot be reopened. Please make this decision carefully.